Refund Policy

Refund Policy

Refund Policy

Refund Policy

 

Please read the following refund policy carefully before choosing to register your child in one of our seasonal programs. The club will strictly enforce this policy. 

 

  • All refund requests must be made in writing to the Club Manager (barb.ferguson@dunbrack.ca) Allow 4-6 weeks for processing. 

  • Refunds will be issued back to the original payment method in the case of credit card payments through Demosphere. Payments made by e-transfer will be refunded by cheque. Payments made by funding organizations can be refunded to the player as a credit kept on file for a future season or may be returned to the funding organization. 

  • Refunds will be issued in full to any player prior to the season start, less a $50 administrative fee, as long as said player has not participated in a game or a practice. 

  • Refunds will be issued at 50% of the registration fee if player has trained or played prior to June 30th for the summer season, November 30th for the winter season, and February 28th for the AAA full-year season. After these dates no refund will be provided. 

  • Registration fee refunds for medical reasons will be at the discretion of the club Executive and will be a partial refund determined by the length of time the player played with the team before injury. 

Refund Policy